Lots of users are
complaining of several issues with the iPhone 5, one of the most
common of which is an unresponsive touch screen. At times, the screen
would be entirely unresponsive, or would register a touch where the
user didn’t even touch the display. Here are a few tips to deal
with the problem.
Restart the phone –
When a certain application fails to stop completely and puts the
phone in a gridlock, it may be necessary to restart the entire phone
by pressing the power switch until the red slide bar appears.
Reset the phone –
If the phone wouldn’t respond well to a restart (which is
pretty rare), resetting the phone will be important. However, unlike
the normal shutdown process, resetting involves turning off the phone
rapidly by pressing the power switch and the home button
simultaneously until the Apple logo shows up and fades away.
Restoring with
iTunes – In the absolutely far-off event that none of the
aforementioned methods worked, the phone can be connected to a
computer with iTunes. Upon opening iTunes, a person can select the
“Restore” option from the Summary tab. If the phone isn’t
detected by iTunes, forcing the device into recovery is a remaining
possibility.
Call a Pro – Truth
be told, a professional would be better trained in dealing with an
unresponsive touch screen. Aside from eliminating the hassle, taking
a faulty screen to a pro can avoid further damage to the phone as a
whole.